August 2, 2008

Sitemeter Problem Should Be Fixed...

Hatched by Dafydd

I was never able to rebuild the blog until today: This site gets so many hack attacks and spam and suchlike that our host server, Hosting Matters -- about whom I have no complaints -- keeps some piece of techno-wizardry in place to prevent much of this.

Alas, it also prevents intensive operations like rebuilding. I have to tell them when I want to rebuild, and they fiddle with the system somehow to allow it to rebuild while the shield thingie is still in place. Last night, I was unable to get a response right away (it was probably about three in the morning at Hosting Matters!), so was unable to rebuild then. This left some of the pages with and some without Sitemeter code.

But today, I looked and found that Sitemeter itself had fixed the problem (which was of course on their side, since it hit everybody from Instapundit to Big Lizards!)... thus, I took the commenting off of the Sitemeter code on Big Lizards. I'm now rebuilding, just on general principles... but you shouldn't notice anything different.

Full funcionality should now be restored. But for those of you who check such things as Sitemeter stats for Big Lizards, you might see a drop that is primarily attributable to the main page being without Sitemeter code for circa twelve hours.

Thanks,

the Mgt.

Hatched by Dafydd on this day, August 2, 2008, at the time of 12:32 PM

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Comments

The following hissed in response by: SlimGuy

http://weblog.sitemeter.com/2008/08/02/sitemeter-ie-issues-resolved/

SiteMeter IE Issues Resolved

Dear SiteMeter Users,

We have become aware of a compatibility issue with our SiteMeter tracking code and IE 7 (possibly IE 6) browsers that started sometime last night.

The problem was related to some work we were doing on the backend system for our upcoming website launch.

We’ve identified and resolved two separate but related issues -

1 - IE Users viewing pages - There was a problem with users who placed their SiteMeter tracking code outside of their HTML Body Tag. Because of the changes we made this created a failure for visitors viewing sites using Internet Explorer 7.

2 - Accessing SiteMeter and Stats - Individuals trying to access or view their SiteMeter stats by clicking on their SiteMeter logo/icons were unable to gain access. This again appears to have affected only individuals using IE7.

At this time both problems have been fixed and our services are fully operational.

For those who removed the SiteMeter code from your pages please be assured that the problem has been resolved and we sincerely apologize for the inconvenience.

Sincerely,
The SiteMeter Team

The above hissed in response by: SlimGuy [TypeKey Profile Page] at August 2, 2008 12:49 PM

The following hissed in response by: Karmi

SiteMeter has caused problems at other sites also, but they appear fixed also. I'm using IE7 now and its working...

The above hissed in response by: Karmi [TypeKey Profile Page] at August 4, 2008 6:46 AM

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